Privacy

Last modified: August 22, 2024

For the purpose of this policy www.yalpop.com is the “website”.

You should read this policy in full, but here’s a very brief summary with the key points we hope you take away from it:

• We don’t sell your personal data to anyone.
• We don’t collect any of your personal information from any third parties.
• We may on occasion receive the type of device you’re using and your IP address.
• You are free to opt in and out of our newsletters at any time.
• You are free to update your account details, or delete it entirely at any time.
• You can also ask us to give you a copy of the information you’ve submitted.
• We use your answers to our surveys, tests, and other tools to determine what content is relevant to you and to improve our understanding of personality preferences.

If you have any questions or comments regarding this policy, contact us.

Please note you are responsible for keeping your password and other login details confidential.

1. Collecting information.

We collect, store, and use information you share on our website. This includes your email address and any other information you choose to enter on the website.

Only post personal information of another person on our website if you have that person’s consent to both the disclosure and the processing of their personal data in accordance with this privacy policy.

If you purchase something for yourself or for anyone else on our website, we’ll collect payment and tax information.

We record certain technical information whenever you use our website, including but not limited to information about your device, your visit activity, your IP address, browser type and version, etc.

We may also use cookies to store and retrieve your login status, results, and various website settings.

We may use some “persistent” cookies on our website. Persistent cookies will remain stored on your device until deleted, or until they reach a specified expiry date.

We may use cookies to enable our website to recognise you and keep track of your preferences in relation to your use of our website.

Most browsers allow you to reject all cookies. Blocking all cookies may have a negative impact upon the usability of the website.

The provision of contact and other relevant information is required from you to enable us to communicate with you and to provide the services available on our website. If you don’t provide the information requested we may not be able to provide the services which require the use of this information.

We take reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information. However we cannot guarantee complete security of data sent to us over the internet.

2. Use of Information.

We may use the information we collect to provide you with our services as well as content that’s relevant and personal to you, for example:

• Send Assessment Results.
• Send account-related messages.
• Identify you and ensure the security of your account.
• Collect payments.
• Send order details emails.
• Respond to your questions or complaints.

We have a legitimate interest in using your information in these ways.

Legitimate interest includes but is not limited to:

• maintaining our relationship with you
• improving our website
• improving services
• protecting you and other users
• send newsletters (You can unsubscribe)
• send services of interest (You can unsubscribe)

Information is only processed in a way which does not identify anyone.

We keep your information only for as long as we need it to provide services to you and to fulfil the purposes described in our policies.

The raw research data you supply is anonymised or pseudonymised, and access to it is strictly limited.

Even our own researchers only see data that cannot be connected back to any individually identifying information, and we only publicly publish aggregate statistical data.

There are some other legal grounds that apply to how we process your personal data which will be made clear if these are performed.

Here are some circumstances where we may disclose your personal information:

where we’re required to do so by law or in connection with any ongoing, prospective, or legal proceedings.

where we need to establish, exercise, or defend our legal rights.

where we have strong reason to believe that you or someone else is in immediate physical danger.

We will rely on Article 9.2(j) of the General Data Protection Regulation (GDPR) to the extent the processing of personal data is involved.

We won’t provide your personal information to any third parties for the purpose of direct marketing by those parties.

We don’t serve ads on our website and therefore don’t share your data with online advertisers.

3. Worldwide Data Protection

As a worldwide digital service, we need to work with a number of providers, some of which are located outside the UK and the European Economic Area (EEA), e.g. in the U.S. and U.A.E, in order to be able to operate our website and to make our services available online. Some of our staff also operate outside the EEA. Consequently, some of your personal data may be transferred outside the EEA. Some of the countries in question may not have data protection laws equivalent to those in force in the EEA.

In general, we use contract clauses for such transfers (as per the Article 46.2 of the GDPR), unless the country in question is judged adequate under the Article 45 of the GDPR (including in the case of the U.S., Privacy Shield). We also limit access to your personal information to those members of our staff who have a business reason for knowing such information.

Here’s a list of third party providers we’ll share your information with, if necessary. We always transfer as little data as we can, also encrypting it where possible:

• Mailerlite to deliver our emails.
• Airtable to store emails and other data.
• OpenAI with anonymous preferences to provide content.
• Stripe to process payments.

We may discuss an issue you’re having on Whatsapp, which we consider as us transferring your information; however this company would not be permitted to use that information for anything beyond what’s necessary to provide their service to us.

4. Managing Your Information

If you have an account on our website, you can use the Settings section to change most of your personal details:

• email address
• profile name
• manage notifications
• delete your profile (we’ll anonymize your user record)

5. What You Can Request

Under the GDPR you have a number of rights free of charge, for example:

• fair processing of information
• transparency over how we use your personal information
• access to your personal information
• correct any mistakes in your information we hold
• deletion of personal information
• receive your personal information in a structured readable format
• object at any time to processing of personal information concerning you for direct marketing
• object to decisions being taken by automated means

For further information see guidance from the UK Information Commissioner’s Office (ICO).

If you’d like to exercise any of those rights, please email us. Requests should be made from the email address associated with your account in order for us to process it.

ICE32 Limited, are the data controller responsible for the information collected on our website.

You should check this page occasionally as we may update this privacy policy from time to time by posting a new version on our website.

If you’d like further information on this, please contact us via email ([email protected]).